Why Choose Us?
There are 10 things you should look for in a basement waterproofing, crawl space repair, or foundation contractor and Atlantis Waterproofing has them all!
We have an outstanding reputation. Our total focus is on customer service.
- We have won numerous customer service awards (ask our inspectors to show you!).
- We are a preferred provider and maintain a top customer satisfaction rate.
- We will gladly provide reference lists.
2. Quality Workmanship.
Our workmanship is consistently superior. We stake our reputation on every basement and crawl space that we waterproof. We will not rest until the job is done right.
3. No Subcontracting. Ever.
We use only our own trained, professional crews. We have never used subcontractors, and will never do so.
Very few basement waterproofing companies can claim to have never used a subcontractor in their entire histories. We can. We have been 100% pure on this issue because we believe that nothing less is acceptable. Subcontractors are independent, temporary, for-hire agents who typically perform a variety of tasks. If these companies subcontract their work, then all of the company's claims about its experience and reputation are meaningless. After all, a these systems are only as good as the crew that installs it. If a company uses subcontractors even occasionally, how can you be sure that you won't be the customer who gets them?
Our staff has years of combined experience, so we know our job well.
Experience is the key to quality workmanship. That is why we've worked hard to become a stable company with very low employee turnover. No Atlantis employee has ever voluntarily left us to join another waterproofing company. In addition, many of those companies also do roofing, siding, home improvement, remodeling, etc. Do you really want to entrust your home to a company that only spends 20 to 30% of its time on waterproofing? At Atlantis, that and related structural repair work is all we do, as well as mold remediation.
5. Lifetime Warranty.
We offer not only a lifetime warranty, but also the confidence that we will be here to honor it.
Most basement waterproofing companies offer a lifetime warranty. But a warranty is only meaningful if the company that stands behind it is solid. Unfortunately, many companies seem to come and go. We're a stable, family-owned business and is financially secure. You can have confidence that Atlantis will be around to honor your warranty.
6. Mold Remediation Expertise
Experience with mold is critical before waterproofing a moldy basement. We have that expertise.
We are one of relatively few companies in this industry that also performs mold remediation. We find this puzzling, because knowledge of mold is critical in these situations. Blindly waterproofing a moldy basement can be careless or even dangerous, as this can disturb latent mold spores and spread them throughout a home. We have the experience to advise a homeowner of possible mold issues before starting this type of project.
7. Attractive Financing.
We offer financing, as well as other options.
These types of repairs can be expensive, depending on the size of your problem. Because of our reputation for quality workmanship and customer service, we have several major financial partners that offer our customers the best financing options in this industry.
8. Family-owned company. Not a Franchise.
We are a family-owned company. We are not a franchise.
We have one management team which embraces one set of high standards for workmanship and customer service. The problem with franchises is that quality and service vary dramatically, depending upon the local owner and employees. Franchises allow inexperienced owners to set up shop under an established name and then advertise that their company has been in business since 1808. But don't be misled - the individual franchisee has not been around that long, and may have a poor reputation. With us, you won't be gambling your home on the quality of your local franchise owner. We've been in business since 1986.
We are the preferred waterproofing provider throughout Tennessee.
Much of our business comes from referrals and word of mouth.
10. Licensing & Insurance.
We are licensed, insured and bonded for your peace of mind.
You should never choose a contractor without asking for proof of insurance, proper licensing, etc. We carry at least liability insurance on every job we do. We've never had a claim - but it's nice to know it's there.