Atlantis Waterproofing & Mold Control Testimonials and Reviews
interior drain and sump pump installed in Cookeville, TN
I'm writing this review two years after our installation of an interior drain and sump pump installation. I'm happy to say that we have yet to have any water in our basement. Our basement use to have a severe flooding problem when it rained. I called Dwayne for an estimate expecting it to be way out of our budget. Surprisingly had I known the cost I would have done it from the start. The cost isn't worth the worry you feel everytime it rains, as you sit there helpless hoping it doesn't flood. I wanted to wait to give a review to make sure everything held up. So far so good!
August 14, 2019
Crawl Space Waterproofing in Brentwood, TN
Simply could not be happier! Daryl and his team were punctual, polite and perfectionist. My crawlspace looks clean!!!
August 02, 2019
water-proof basement in Cookeville, TN
Very pleased with Dwayne Spencer and his crew. Very professional, obviously knowledgeable, and a pleasure to have in my home. Here when they said they would be, finished on time, and left the place looking great. While the test of the drainage system is yet to come, I have every confidence it will work as planned, and have their guarantee of satisfaction.
October 19, 2018
Drain tile and sump pump in Cookeville, TN
Dwayne and crew installed a interior sump and perimeter drain tile in my basement. They got the work done in the time he allotted. The install looks good and professional. Big rains have always been a problem with water getting in an area. This last few days of a crazy amount of rain has been a real test and have had zero issues.
September 28, 2018
Waterproofed entire crawl space and fixed and replaced clogged downspouts in Nolensville, TN
Had water in my crawlspace and clogged down spouts and wanted to have it fixed before we had our baby. I had called 4 other companies for estimates, and while Dwaynes was around the same price, he was the most passionate and genuine about his work. I had anxiety since I had never had to deal with water issues with a house before, and wasn't sure who to trust with our house, but in the end I was so glad I went with Atlantis Waterproofing (Dwayne). He made it a priority to waterproof my crawlspace under a tight deadline. He trenched the entire inside perimeter of our crawlspace adding perforated piping and gravel, installed a sump pump and installed new drains for 4 of our downspouts. His team was not only some of the hardest workers I've seen, they were very thorough making sure everything was done correctly and all trash and debris was picked up. We shared some laughs, and all the workers were just great guys. I would not hesitate to refer them to anyone I know since I trust his company will do a great job at a reasonable price. Thanks again Dwayne and Crew!
August 24, 2017
Basement Leak Consultation in Lewisburg, KY
I had a problem with a vertical crack in a poured foundation wall that was leaking water. Although I was outside of the service area, Dwayne spent several hours discussing the problem with me, reviewing pictures I sent, and ultimately making a recommendation on repairs. Because of the home's location, it was difficult to find a contractor that would take the job, let alone someone to commit the time and effort to review the problem and make a recommendation on repairs. I am beyond impressed with his expertise, his attitude and willingness to help me.
August 21, 2017
Mold removal in Chattanooga, TN
I have used Atlantis for waterproofing as well as mold removal. It's VERY rare this day in time for a company to do what they say and in a timely manner. Dwayne always goes above and beyond to do the right thing. He always answered his phone and was willing to address any concern that I had. I would highly recommend them to tackle any problem that your home may have!
June 09, 2017
Basement Waterproofing in Livingston, TN
Our basement had leaked for years. Dwayne and his crew came and installed a french drain. No more wet basement!!! Very courteous, kept us updated on the progress and best of all...............they cleaned up after themselves. They left the basement looking better than they found it! Very pleased with their work ethics. I would and have recommended them to everyone!!!!
May 25, 2017
Interior perimeter drain + sump. Exterior downspout water management and grading. in Nashville, TN
Atlantis Waterproofing did the job, did it right, and left me high and dry (the good kind, as in re-grading and waterproofing). Dwayne Spencer and Tony (the foreman) are expert in designing solutions, and implementing them efficiently and cleanly. Dwayne took time to educate me about the possible solutions, and I went with his recommendation. Communication was regular and responsive throughout bidding, and construction phases (both individuals are easy to reach via txt). Dwayne got back to me in under a day from filling out the website inquiry form, came out the next day and gave me a bid on-site (I really appreciate the up-front pricing). We shook hands that day. I have a stone foundation that had water entry along the earth line on the exterior. In rainy stretches, a corner of the basement would collect up to an inch of standing water. All that humidity really made the house uncomfortable (not to mention long term damage possibility). Fixing our water issue is a critical step in re-claiming this space for utilization. Knowing that we plan to finish out the space, Dwayne suggested a perimeter drain w/ vapor barrier into a sump along the offending wall + enhancing exterior downspouts and drainage to move water away from the house. We've had two weeks of some daily rain (saturated ground) and 4" of rain Friday-Sunday this weekend (minor flood risk). Pretty much the worst case/ perfect test of this new system. Zero water intrusion. I'm very happy with the work Atlantis Waterproofing performed on my home. I recommend their staff and management to anyone needing professional water management. When minor inevitable 'issues' (using the term very lightly) came up- Dwayne made sure to communicate and keep us informed. He very much cares about his business and clients, which is why I'm adding another 5-star review to Atlantis Waterproofing's collection of high marks. Thanks Dwayne and Tony, I look forward to working with your team again.
April 23, 2017
Foundation Repair in Cookeville, TN
Thank you for doing our foundation repair project. We know it wasn't any small job to handle, so thanks again for getting everything done so fast!
January 30, 2017
Foundation Repair in Cookeville, TN
Dwayne Spencer and his crew worked very hard to correct a long term issue with the foundation of a house that my sons bought as a rental property. In a very timely and professional way, They took care of the problem and the foundation of the house is solid. Thanks Dwayne for your honesty, integrity and hard work in getting this house on the road to rental success!!! Keith D. Tosh
October 17, 2016
French Drain/yard drainage & Crawlspace encapsulation in Sparta, TN
We have worked with Atlantis twice in the past year and could not be more satisfied with the service and workmanship on both projects. They complete work in a timely manner and it will be done correctly. We had a French drain installed in our backyard and encapsulated our crawlspace to mitigate any mold or water that had once been there. Mr. Spencer and his team were wonderful to work with to correct and prevent any future issues with water/mold for our home.
October 17, 2016
Waterproofing in Nashville, TN
I own a home in west nashville, with a basement, that would leak significant amounts of water after a good rain. I called a few different companies to get quotes. Upon meeting Dwayne for the first time, I immediately came to the conclusion that he was 1) Trustworthy 2) Professional 3) Affordable. He was very thorough, and made sure not to rush the diagnosis and treatment plan. He provided a competitive quote, and more advanced treatment plan than TFS and USS. He is a man of his word and he and his team will do all that is necessary to fix the problem you are having. They installed a new drainage system, French drain, and 8 foot mat underneath my garden to prevent all water from entering the basement. My tenant who lives in the basement is now 100% dry. I give Dwayne and his team a very high recommendation.
September 02, 2016
Information in Livingston, TN
Excellent customer service talked Dwayne for about 10 minutes and was very helpful, Thank you very much Dwayne
August 25, 2016
Sump pump and basement waterproofing in Signal Mountain, TN
Fantastic service! Price and repair were amazing! Helped us sell our house quickly!
June 11, 2016
mold removal, french drain installation, waterproofing, sump pump installation in Hixson, TN
Very Professional. Timely. Good pricing. Looks great so far! Confident it will keep the moisture OUT! Thanks!
April 07, 2016
Basement waterproofing in Signal Mountain, TN
Amazing team! So impressed with their knowledge and professionalism! Thank you!
January 27, 2016
Waterproofing in Chattanooga, TN
Atlantis Waterproofing did and outstanding job waterproofing our home. The employees were friendly and professional. We would recommend Atlantis to anyone.
October 31, 2015
Questions in Chattanooga, TN
I wanted to do this work myself but was lacking some info on how to install french drains. He was so helpful and sincerely wanted me to do it right. Even though I'm hardheaded and have to do everything myself, I am considering just having them do it bec of how experienced and friendly they are. Thanks again. Robert
October 15, 2015
Waterproofing in Lake City, TN
Had an appointment to do basement waterproofing today at a home in Lake City, TN on Melson Street.
April 09, 2015