For waterproofing | Our customers speak

Why Choose Atlantis for Waterproofing?

Because there are 10 things you should look for in a waterproofing contractor. Atlantis has them all.

1. Reputation.

At Atlantis, we have an outstanding reputation. Our total focus is customer service.

  • we have won numerous customer service awards (ask our inspectors to show you!) Baltimore Better Business Bureau DC Better Business Bureau

  • we are a preferred waterproofing provider for Long and Foster Real Estate (the largest independent real estate company in the nation), which means that we must maintain at least a 97% customer satisfaction rate

  • we will gladly provide reference lists

2. Quality Workmanship.

At Atlantis, our workmanship is consistently superior. We stake our reputation on every basement and crawl space that we waterproof. We will not rest until the job is done right.

We are members of the Nat'l Ass'n of Waterproofing and Structural Repair Contractors, an organization that promotes the highest standards of workmanship in the industry.


3. No Subcontracting. Ever.

At Atlantis, we use only our own trained, professional crews. We have never used subcontractors, and will never do so.

Very few waterproofing companies can claim to have never used a subcontractor in their entire histories. We can. We have been 100% pure on this issue because we believe that nothing less is acceptable. Subcontractors are independent, temporary, for-hire agents who typically perform a variety of tasks besides waterproofing. If a waterproofing company is prepared to subcontract its work, then all of the company's claims about its experience and reputation are meaningless. After all, a waterproofing system is only as good as the crew that installs it. If a company uses subcontractors even occasionally, how can you be sure that you won't be the customer who gets them?

4. Experience.

Our staff has over 70 years of combined waterproofing experience. All we do is waterproofing and mold remediation, so we know our job well.

Experience is the key to quality workmanship. That is why Atlantis has worked hard to become a stable company with very low employee turnover. No Atlantis employee has ever voluntarily left us to join another waterproofing company. In addition, many "waterproofing" companies also do roofing, siding, home improvement, remodeling, etc. Do you really want to entrust your home to a company that only spends 20 to 30% of its time on waterproofing? At Atlantis, all we do is waterproofing and related structural repair work, as well as mold remediation.

5. Lifetime Guarantee

Atlantis offers not only a lifetime, money-back guarantee, but also the confidence that we will be here to honor it. See our guarantee.

Most waterproofing companies offer a lifetime guarantee. (Fewer companies offer a full refund in the event that their waterproofing system fails, as we do.) But a guarantee is only meaningful if the company that stands behind it is solid. Unfortunately, waterproofing companies seem to come and go. Atlantis is a stable, family-owned business (see #8 below) and is financially secure. You can have confidence that we will be around to honor your warranty.

6. Mold Remediation Expertise

Experience with mold is critical before waterproofing a moldy basement. Atlantis has that expertise.

Atlantis is one of relatively few waterproofing companies that also perform mold remediation. We find this puzzling, because knowledge of mold is critical in assessing a waterproofing situation. Blindly waterproofing a moldy basement can be careless or even dangerous, as the act of waterproofing can disturb latent mold spores and spread them throughout a home. Atlantis has the experience to advise a homeowner of possible mold issues before starting a waterproofing job.

7. Attractive financing.

Atlantis offers 0% financing, as well as other options.

Waterproofing can be expensive, depending on the size of your problem. Because of our reputation for quality workmanship and customer service, Atlantis has several major financial partners that offer our customers the best financing options in the waterproofing industry. See Financing Options for more info.

8. Family-owned company. Not a Franchise.

Atlantis is a family-owned company. We are not a franchise.

Atlantis has one management team, one set of high standards for workmanship and customer service across all of our offices. The problem with franchises is that quality and service vary dramatically, depending upon the local owner and employees. Franchises allow inexperienced owners to set up shop under an established name and then advertise that their company has been in business since 1808. But don't be misled - the individual franchisee has not been around that long, and may have a poor reputation. With Atlantis, you won't be gambling your home on the quality of your local franchise owner.

9. Endorsements

Atlantis is a preferred waterproofing provider for Long & Foster, one of the largest real estate companies in the U.S.

Much of our business comes from referrals from Long & Foster and other real estate, insurance and home inspection firms.

10. Licensing & Insurance

Atlantis is licensed, insured and bonded for your peace of mind.

Atlantis is of course licensed, insured and bonded where necessary. You should never choose a contractor without asking to for proof of insurance, proper licensing, etc. Atlantis' license numbers are set forth below. We carry at least $1 million in liability insurance on every job we do. We've never had a claim - but it's nice to know it's there.

NJ License Numbers: 13VH02841300